How to ZOOM!

For those of you who haven’t already Zooomed we have put together a helpful guide to get you started and troubleshoort any issues.
Firstly lets go over how to get set up with Zoom. We’ve out together instructions below for Mac and Windows systems.

What are the system requirements for Zoom?

  • Windows XP or later, or Mac OS 10.6.8 (Snow Leopard) or later
  • Browsers: IE7+,  Firefox,  Chrome, or Safari5+
  • An internet connection
  • Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth

Where do I go to download Zoom?

Click here on your Mac or Windows computer and you’ll be prompted to download Zoom.

How do I install on a Mac?

To install Zoom on a Mac, please check that your Security and Privacy settings are set to Allow apps downloaded from Mac App Store and identified developers.

How do I join or test my computer audio on a Mac?

1. After joining or starting a meeting, click “Join Audio by Computer” to connect your computer’s speaker and microphone to the Zoom Meeting. If using your computer’s speaker and microphone is your preferred audio method, check the option “Automatically join audio by computer when joining a meeting”.

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2. You can test your audio connection before joining by clicking the “Test Computer Audio” link. The audio preferences will open. 
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  • You can test the volume and output of your speaker device by select “Test Speaker”. If you cannot hear, change the output source by selecting a different speaker device.
  • Speak at a normal level and check the Input Level meter to see if your computer is registering your voice. A green bar will raise and lower as you speak if it is working correctly. If the audio is not registering, change the input source by selecting a different microphone from the drop-down list.
  • You can select “Automatically adjust microphone settings” to adjust the microphone level based on your speech level.

3. If you would like to check your audio connection while already in a meeting, click the arrow next to the microphone on the left-hand side of the in meeting toolbar and follow the directions above.

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How do I join or test my computer audio on a Windows?

1. After joining or starting a meeting, click “Join Audio by Computer” to connect your computer’s speaker and microphone to the Zoom Meeting. If using your computer’s speaker and microphone is your preferred audio method, check the option “Automatically join audio by computer when joining a meeting”.

2. You can test your audio connection before joining by clicking the “Test Computer Mic & Speakers” link. The audio preferences will open. 

Screen_Shot_2017-12-21_at_12.56.49_PM.png

  • You can test the volume and output of your speaker device by select “Test Speaker”. If you cannot hear, change the output source by selecting a different speaker device.
  • Speak at a normal level and check the Input Level meter to see if your computer is registering your voice. A green bar will raise and lower as you speak if it is working correctly. If the audio is not registering, change the input source by selecting a different microphone from the drop down list. You can also select “Test Mic” to playback your microphone input.
  • You can select “Automatically adjust microphone settings” to adjust the microphone level based on your speech level.


3. If you would like to check your audio connection while already in a meeting, click the arrow next to the microphone on the left-hand side of the in meeting toolbar and follow the directions above.

My video/camera isn’t working for my Mac. How do I fix this?

  1. Make sure that all other programs that utilize the camera are not using the camera or are closed.
  2. Reboot your computer to ensure that the camera is not being used by another application.

My video/camera isn’t working for my Windows PC. How do I fix this?

  1. Make sure that all other programs that utilize the camera are not using the camera or are closed.
  2. Reboot your computer to ensure that the camera is not being used by another application.
  3. Visit your device’s support and downloads page to update the camera driver.

For your reference, this is how your screen will look. You can see (in this screenshot) that the top right-hand corner is a microphone and video symbol which are clear, no lines through them this means they are on and we can see and hear you. These are the two most important things.

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